In mid November 2020, I gave a talk at the UX Live 2020 conference with a very simple title: Research Can Lead.

I like to think my talk was really a call to action.

Here I do my best to provide a transcript and summarise the talk, but you can also watch it if you prefer:

During my talk, I asked the audience to join me in an interactive discussion about UX and user research (UXR) and career progression in the role. Frankly, this is a topic on many minds in UXR, regardless of level in our career.

I’ve held…

Andrea Lewis

UXR brain with a UX view of digital

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